Terms & Conditions – Duster Air

Welcome to Duster Air. By accessing or purchasing from our website www.dusterair.com, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • The website www.dusterair.com is owned and operated by Duster Air.
  • By using our website, you agree to our policies including Return & Cancellation Policy, Privacy Policy, and Shipping Policy.
  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Product Information

  • We strive to display accurate product details, specifications, and pricing.
  • Images are for illustration purposes and actual product may vary slightly.
  • In case of pricing errors or stock unavailability, Duster Air reserves the right to cancel any order.

3. Orders & Payments

  • Orders are confirmed only after successful payment (for prepaid) or confirmation (for COD).
  • We accept multiple payment modes, including UPI, Net Banking, Credit/Debit Cards, Wallets, and Cash on Delivery (COD).
  • COD orders are subject to availability and may require verification.

4. Shipping & Delivery

  • Orders are usually dispatched within 1–3 business days.
  • Delivery timelines depend on your location and courier partner.
  • Duster Air is not responsible for delays caused by courier companies, natural calamities, or unforeseen circumstances.

5. Returns & Cancellations

  • Returns are accepted within 7 days of delivery, subject to our Return & Cancellation Policy.
  • A reverse shipping fee of ₹80 will be deducted unless the product is defective or incorrect.
  • Orders can be cancelled only before dispatch.

6. Refunds

  • Refunds for prepaid orders are processed within 3–5 business days after return approval.
  • COD payments will be refunded in the form of store credit.
  • Shipping charges are non-refundable.

7. Product Usage

  • Our products are designed for household and light industrial cleaning purposes.
  • Misuse, modification, or unauthorized repairs will void warranty and service claims.

8. Liability

  • Duster Air shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
  • Our maximum liability is limited to the product’s invoice value.

9. Intellectual Property

  • All content, logos, images, and materials on www.dusterair.com are the property of Duster Air.
  • Unauthorized copying or use is strictly prohibited.

10. Governing Law

  • These Terms & Conditions shall be governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of Ahmedabad, Gujarat courts only.

11. Contact Us

Address:
Duster Air,
Near BRTS Workshop, Before Validen Masjid,
Chandola Road, Narol, Ahmedabad – 382405

Phone: +91 92655 22997